Confidential, Christ-centered support for those who are hurting from those who care.
Seek the Lord and divine strength, seek the Lord’s presence continually. - 1 Chronicles 16:11
Praise be to the God of all compassion and comfort. God comforts us in all our troubles, so that we can comfort those in any trouble with the comfort we ourselves receive from God. - Corinthians 1:3-4
Life as we know it has been changed drastically and with this has emerged a number of spiritual and emotional needs in our communities. The Marble Care Line Ministry is intended to help us spread God’s love and hope through confidential, caring support for people who are hurting. Care Line volunteers will provide Christ-centered, non-judgmental, active listening to callers via a telephone service line on which a caller can speak to a trained volunteer. While Care Line volunteers are trained listeners, we are not licensed counselors, therapists or mental health physicians and our services are not intended to be a substitute for appropriate and consistent professional counseling or medical mental health care. Hence, we will listen with compassion and, when this is not enough to meet the needs of callers, volunteers will provide referrals to community resources better positioned to meet the needs we are unable to meet.
How to Contact Us
Call 1 (800) 531-1913 or (646) 790-6770, ext. 231
Times of Operation
Beginning Wednesday, July 1, the Marble Care Line is available Wednesdays through Sundays, 12:00pm to 8:00pm.
Care Line services are available to adults 18 years and older. Volunteers are trained in providing confidential, Christian, spiritual care and are not licensed counselors or mental health care providers. Our goal is to share God’s love and hope, and ensure that callers get the most appropriate and compassionate support to meet their needs.
Please know that our policy is to hold all calls in confidence and that we value the trust you place in us. However, there are times when Care Line volunteers may be required by law to break confidentiality. An example of this may be when callers are perceived to be in immediate danger to themselves or others, and in such cases, we may need to break confidentiality by contacting the proper authorities to intervene for the safety of the caller or others.
Reasons for Calling the Care Line Include
- Losses including loss of a loved one, job or home
- Feeling scared, overwhelmed or depressed
- Lack of hope
- Need to share information with someone in confidence
If you would like to volunteer, please send an email to CareLine@MarbleChurch.org expressing your interest, and a member of the Care Line steering committee will follow up with you to advise of next steps.